Privacy Policy

1. Introduction

Ride Prodigy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ride-prodigy.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Vehicle information for service purposes
• Service history and preferences

2.2 Non-Personal Information

We may collect non-personally identifiable information about you whenever you interact with our website:

• Browser type and version
• Operating system
• IP address and location data
• Website usage patterns and preferences

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send you newsletters, marketing communications, and service updates
• To respond to your inquiries and provide customer support
• To analyze website usage and improve user experience
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist in our operations (under strict confidentiality agreements)
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. For more information, please see our Cookie Policy.

7. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain uses of your information
• Withdraw consent for marketing communications

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada, and applicable federal privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).